Welcome to the Lake County Library System located in Lake County, Florida. Your gateway to a world of information

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Login Help

If you are having problems logging in please follow the steps below to correct your issue. If nothing on this page helps solve your problem please email webmaster@lakecountyfl.gov.

Username and Password
Check to make sure you are entering the correct username and password. Your username and password can be emailed to you if you have forgotten them. To have your username and password emailed to you please go to our Lost Password page.

Newer versions of Internet Explorer can sometimes conflict with the programming language we use on this website when authenticating your account. Before checking cookie and firewall settings, please try to view this website in Compatibility Mode first to see if this fixes your login problem.
To do this:
   In Internet Explorer, go to Tools > Compatibility View Settings.
   Then type in https://www.mylakelibrary.org and click Add.
   Click Close.
   Try to login again.

Cookie Settings
Cookies must be enabled in order to login to our web site. Any setting other than BLOCK ALL COOKIES will enable you to login.

  1. In Internet Explorer go to Tools > Internet Options. Click the Privacy Tab. Make sure the slider is set to any setting lower than BLOCK ALL COOKIES.
  2. In Firefox go to Tools > Options. Click the Privacy option on the left side. Expand the Cookies section and make sure the checkbox "Allow sites to set cookies" is enabled.

Other third party programs such as firewall software (ZoneAlarm and Norton Personal Firewall) can block cookies as well. Make sure that your firewall software is set to allow cookies from lakegovernment.com.

Firewall Settings
If after all you have checked your cookie settings and you are still unable to login it may be a setting in your Firewall. Some firewalls (e.g., Zone Alarm, McAfee Personal Firewall, Norton Personal Firewall, Black Ice Defender, etc) block you from logging in to sites. Try disabling your firewall temporarily and try to log in again. If this resolves the issue, add www.lakeline.lib.fl.us to trusted sites and ensure that cookies are enabled for www.lakeline.lib.fl.us within your Firewall program. Be sure to re-enable your firewall.

If you have any other questions about logging in and cookies please email us at webmaster@lakecountyfl.gov.